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Advice & Information

Accessibility

Anchor Centre are committed to ensuring accessibility and usability for all of our users.

Complaints

We want to provide the best possible experience when you use our services, so we’re sorry that something has gone wrong. Something gone wrong? Let’s get it sorted for you.

Safeguarding

Here at Anchor Centre the health and wellbeing of our patients is our priority, and we are aware that these are difficult times for families and home life can be challenging.

Special Requirements

Anchor Centre is fully compliant with the Disability Discrimination Act and has wheelchair access throughout. All patient information guides are available in Braille, on disk and in large print if required.

Test Results

Test results are generally discussed with you immediately after a test has taken place. If it is not possible to discuss outcomes with you immediately, your clinician will inform you on when you will receive these results.

Prescriptions

If you take medication on a long-term basis, you can order a repeat prescriptions using a number of options.

Sickness Certificates

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay). Proof of your illness typically comes from a ‘Fit Note’ which you can ask from your GP.

Out of Hours

If you need urgent medical care when the centre is closed, please call NHS 111. This is the three digit telephone number for urgent care services in the area.

Useful Links

Links to a range of useful websites are listed. Please click on the name of the organisation to view its website. Please note that all links open in a new window. Where a website does not exist, a telephone number is given. Purfleet Care Centre accepts no responsibility for external content.

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